Your satisfaction is guaranteed. If you are not completely satisfied with any part of your service we will return to your home to re-clean the area/task within 24-hours. This will not apply if you are home upon completion. If you are home and notice that the cleaner overlook something please don’t keep it to yourself, Tell the cleaner to re-clean the area or call our office before the cleaner leaves your home. Please contact the office as soon as possible during our normal business hours. Epiclean has a 24 HOUR WARRANTY PERIOD from the day of completion of the cleaning. If we have missed an area, damaged or broke an item, please call within that time frame and we will come out and re-clean the area in question. We work very hard to avoid these issues by training our staff to be careful and detail oriented, and by inspecting our work. Complaints filed more than 24 hours after the completion of cleaning fall outside the warranty period, and unfortunately may not be covered. Epiclean will not be held responsible for repair or replacement of items broken or damaged due to pre-existing wear and tear, incorrect installation, assembly or usage.
Epiclean is not associated with Serenity Homes™, MacDonald’s™, Connor™, Bupa™, Yogurt shop™, OPSM™, Oroton™, Hair-house Warehouse™, Creative Commercial Interiors™, Sun-glass Hut™, Stellarossa™ or Mr.Water Damage. In no shape or form our business are claiming these logos. All logos are properties of their respective companies.